Website: https://adtrendo.com
Company: Adtrendo.com, Powered by Arropa Estore Private Limited
Support Email: support@adtrendo.com
Effective Date: 25/03/2023
Last Updated: 03/06/2025
At Adtrendo.com, we are committed to ensuring your satisfaction with our digital products. This Return & Refund Policy outlines your rights, the conditions under which refunds are granted, and how you can request support in the event of an issue with your order.
1. Eligibility for Refunds
Because we sell digital software products, all sales are generally final. However, we do offer refunds under specific conditions:
You may be eligible for a full or partial refund if:
- You receive the wrong product (e.g., different software or license than ordered).
- The license key does not work, and our support team is unable to resolve the issue.
- The digital product is defective or fails to function as described.
- The product is materially different from the description on the product page.
We do not offer refunds for:
- Change of mind or accidental purchase
- Incompatibility with your device, if system requirements were clearly provided
- Delays in delivery due to incorrect or invalid email address entered by the customer
2. Refund Timeframe
You must submit your refund request within 14 days of purchase.
Refunds are typically processed within 3–7 business days after approval, and funds are returned via the original payment method.
3. How to Request a Refund
To request a refund, please contact our support team at:
📧 support@adtrendo.com
Subject line: “Refund Request – Order #[Your Order Number]”
Include the following in your email:
- Your full name
- Order number
- Email address used during checkout
- Description of the issue
- Screenshots (if applicable)
Once your request is reviewed, we will notify you of the outcome and the next steps.
4. Contact Us
For any questions about this policy or assistance with a product:
📧 General Inquiries: info@adtrendo.com
📧 Refund Support: support@adtrendo.com
🌐 Contact Page: https://adtrendo.com/contact-us-adtrendo-digital-marketing/
5. Changes to This Policy
We reserve the right to update or modify this policy at any time without prior notice. Changes will be posted on this page with a revised “Last Updated” date.